Free Pickup
FAQ

Frequently asked questions.

Quick answers about donating, pickup, our bins, and our community partnerships.

What can I donate?

Clothing of all sizes, shoes and boots, belts and accessories, purses and bags, hats, gloves and scarves, linens and towels, and stuffed animals, as long as items are clean and in reusable condition. See our full accepted items list for what to leave out.

Is home pickup really free?

Yes. Schedule a pickup, bag up your donation, put it outside on your pickup day, and we'll come get it, free of charge.

What areas do you serve?

Lincoln, Waverly, Hickman, Crete, and the surrounding Lancaster County area.

What happens to my clothes after I donate them?

Donations are collected from bins and pickups, brought to our Lincoln facility, sorted and baled, and shipped out for reuse, some staying in Nebraska and some traveling to communities around the world. See the full journey.

How does the Lincoln Children's Zoo partnership work?

A portion of the proceeds from our Green Machine bins goes into the Lincoln Children's Zoo's general fund, supporting ongoing education, conservation, animal care, and the zoo's urgent needs. Read more about our zoo partnership.

How much of my donation goes to the zoo?

It isn't a fixed dollar amount. Our contribution is based on the current market price for recycled textiles and the volume we collect, so it moves with the market rather than staying flat.

Do you really plant a tree for every full bin?

Yes, through our partnership with the Arbor Day Foundation, every full Green Machine funds a tree planting.

Can my school or nonprofit fundraise with you?

Yes. Organizations can purchase a Green Machine, collect donations, and split the proceeds with us, or we can host a bin for you at no cost. See our fundraising program.

Can I get a Green Machine at my business, free of charge?

Yes, we place, maintain, and service the bin at no cost to you. See our free hosting details.

Are Green Machine bins open 24/7?

Yes, every Green Machine is open every day, around the clock. Find one near you.

Do you buy clothing in bulk?

Yes, we supply genuine, unsorted secondhand clothing, shoes, and textiles by the load to wholesale buyers. See our wholesale program.

Still have a question?

Email Us
Ready When You Are

Let's get those bags moving.

Pick a date, tell us what you're donating, and we'll handle the rest, free of charge.